With this data protection declaration we would like to inform you about the type, scope and purpose of the processing of personal data (hereinafter also referred to as "data"). Personal data are all data that are personally related to you, e.g. B. Name, address, email address or your user behavior. The data protection declaration applies to all data processing operations carried out by us, both as part of our core activity and for the online media we maintain.
Who is responsible for data processing with us
Responsible for data processing is:
MAK Services - MA Kneiber eU
Mouhamad Ali Kneiber I Managing Director & Owner
Landsberger Strasse 132
04157 Leipzig
Germany
49 34133205115
kontakt@mak-service.de
www.mak-service.de/impressum
Processing of your data as part of the agency services we provide
We offer agency services. If you are our customer or business partner or are interested in our services, the type, scope and purpose of the processing of your data depends on the contractual or pre-contractual services between us. This includes conceptual and strategic consulting, software and design development and consulting and maintenance services in this area, planning and implementation of campaigns, IT and server administration and other consulting and training services. In this sense, the data processed by us includes all those data that are or have been provided by you for the purpose of using the contractual or pre-contractual services and that are required to process your request or the contract concluded between us. Unless otherwise stated in the further information in this data protection declaration, the processing of your data and its transfer to third parties is limited to the data required to answer your inquiries and / or to fulfill the contract concluded between you and us, to safeguard our rights and are necessary and appropriate for the fulfillment of legal obligations. We will inform you of the data required for this before or as part of the data collection. Insofar as we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.
Affected data:
Affected people: Customers, interested parties, business and contractual partners
Processing purpose: Processing of contractual services, communication and answering contact inquiries, office and organizational procedures
Legal basis: Fulfillment of the contract and pre-contractual inquiries, Article 6 (1) (b) GDPR, legal obligation, Article 6 (1) (c) GDPR, legitimate interest, Article 6 (1) (f) GDPR
Processing of your data as part of the educational and training services we provide
If you take part in our educational and training services or are interested in our services, the type, scope and purpose of the processing of your data depends on the contractual or pre-contractual relationship between us. In this sense, the data processed by us includes all those data that are or have been provided by you for the purpose of using the contractual or pre-contractual services and that are required to process your request or the contract concluded between us. This also includes the performance assessment and the evaluation of our performance as well as the teaching staff. Unless otherwise stated in the further information in this data protection declaration, the processing of your data and its transfer to third parties is limited to the data required to answer your inquiries and / or to fulfill the contract concluded between you and us, to safeguard our rights and are necessary and appropriate for the fulfillment of legal obligations. We will inform you of the data required for this before or as part of the data collection. Insofar as we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.
Special categories of data
If you take part in our training and educational services or send us an inquiry because you are interested in the training and educational services we offer, so-called special categories of data may also be affected by the data processing. This includes, in particular, information about your health, as well as information from which your political opinions or religious or ideological convictions emerge (Art. 9 Para. 1 GDPR). We process this data exclusively for training purposes, to protect your health, social protection or your vital interests. If we need the information just mentioned for purposes other than those just mentioned, we will inform you in detail before we process this data and then obtain your express consent.
If it is necessary to fulfill the contract concluded between us, for training services, to protect your health, social protection or your vital interests, we can also transfer your data to third parties, such as authorities or tax advisors.
Affected data:
Special categories of personal data:
Affected people: Schoolchildren, trainees, students, interested parties, business and contractual partners
Processing purpose: Processing of contractual services, communication and answering contact inquiries, office and organizational procedures
Legal basis: Fulfillment of the contract and pre-contractual inquiries, Article 6 (1) (b) GDPR, legal obligation, Article 6 (1) (c) GDPR, legitimate interest, Article 6 (1) (f) GDPR
Your rights under the GDPR
According to the GDPR, you have the following rights, which you can assert at any time from the person responsible named in Section 1 of this data protection declaration:
Right of withdrawal
You have the right to revoke your consent to data processing at any time.
Right to object
You have the right to object at any time to the processing of your data, which we base on our legitimate interest in accordance with Article 6 (1) (f) GDPR. If you make use of your right of objection, we ask you to explain the reasons. We will then no longer process your personal data unless we can prove to you that there are compelling legitimate reasons for data processing that outweigh your interests and rights.
Regardless of the above, you have the right to object to the processing of your personal data for advertising and data analysis purposes at any time.
Please send your objection to the contact address given above for the person responsible.
When do we delete your data?
We delete your data when we no longer need it or when you tell us to. This means that - unless otherwise stated in the individual data protection information in this data protection declaration - we will delete your data,
However, if we (certain parts) of your data still have to keep it for other purposes, for example because of tax retention periods (usually 6 years for business correspondence or 10 years for accounting documents) or the assertion, exercise or defense of legal claims based on contractual agreements If relationships (up to four years) are required or the data is used to protect the rights of another natural or legal person, we will only delete (part of) your data after these deadlines have expired. However, until these deadlines have expired, we limit the processing of this data to these purposes (fulfillment of the storage obligations).
Cloud services
We use cloud services in particular
The software applications that we use for these purposes are made available to us by the provider (s) named below on their servers. We access these servers via the Internet. Insofar as you transmit your data to us in the context of communication with us or in other processes explained by us using this data protection declaration, we will process this data in the cloud service we use. This means that your data is stored on the servers of the third-party cloud service provider. The third-party providers process usage and metadata to secure their servers and optimize their services. In particular, we process and save your contact, customer and contract data.
If we use the cloud service we use to make files of any kind publicly available via our Internet presence, the respective third party provider of the cloud service can store cookies on your computer system, provided you access these files. The service provider can process the data collected in this way in order to analyze your usage behavior or your browser settings.
We would like to point out that, depending on the country in which the service provider named below is based, the data specified below can be transmitted to and processed on servers outside the European Union. In this case, there is a risk that the level of data protection stipulated by the GDPR will not be complied with and that your rights will not be able to be enforced or can only be enforced with difficulty. If the service provider we use offers the processing of the data exclusively within the EU, we intend - if not already implemented at this time - to process your data exclusively there.
Affected data:
Affected people: Interested parties, communication partners, customers, employees (e.g. applicants, current and former employees)
Processing purpose: Organization of office and administration tasks
Legal basis: Consent, Article 6 (1) (a) GDPR, fulfillment of contracts and pre-contractual inquiries, Article 6 (1) (b) GDPR, legitimate interest, Article 6 (1) (f) GDPR
Used cloud service providers:
Apple iCloud
Service provider: Apple Inc., Infinite Loop, Cupertino, CA 95014, USA
Website:https://www.apple.com/de/
Data protection:https://www.apple.com/legal/privacy/de-ww/
Dropbox
Service provider: Dropbox, Inc., 333 Brannan Street, San Francisco, California 94107, USA
Website:https://www.dropbox.com/de
Data protection:https://www.dropbox.com/privacy
HiDrive
Service provider: STRATO AG, Pascalstrasse 10, 10587 Berlin
Website:https://my.hidrive.com/#login
Data protection:https://www.strato.de/datenschutz/
Cookies
Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are stored and stored on the device you are using. Cookies are primarily used to exchange information between the device you are using and our website. This includes the language settings on a website, the login status or the point at which a video was viewed.
Two types of cookies are used when you visit our website:
In addition to the above classification, cookies can also be differentiated with regard to their purpose:
Affected data:
Affected people: Users of our online offers
Processing purpose: Playing out our website, ensuring the operation of our website, improving our website, communication and marketing
Legal basis:
Legitimate interest, Art. 6 Para. 1 lit. f GDPR
If we do not obtain your consent to the setting of cookies, we base the processing of your data on our legitimate interest in improving the quality and user-friendliness of our website, in particular the content and functions. You have to object to the use of the cookies set by us as part of our legitimate interest via the security settings of your browser. There you have the option of whether you accept no cookies from the start, whether you only accept cookies on request, or whether you want cookies to be deleted each time you close your browser. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.
Web hosting
We use a provider to provide our website, on whose server our website is stored and made available for retrieval on the Internet (hosting). The provider can process all of the data transmitted via the browser you are using that is generated when you use our website. This includes in particular your IP address, which the provider needs in order to be able to deliver our online offer to the browser you are using, as well as all the entries you have made via our website. In addition, the provider we use can
to raise. The aforementioned data are stored as log files on our provider's servers. This is necessary to ensure the stability and security of the operation of our website.
Affected data:
Affected people: Users of our website
Processing purpose: Playing our website, ensuring the operation of our website
Legal basis:
Legitimate interest, Art. 6 Para. 1 lit. f GDPR
Web host (s) commissioned by us:
IONOS by 1 & 1
Service provider: 1 & 1 IONOS SE, Elgendorfer Str. 57, 56410 Montabaur
Website:https://www.ionos.de/websites/homepage-erstellen
Data protection:https://www.ionos.de/terms-gtc/terms-privacy
contact
Insofar as you address us via e-mail, social media, telephone, fax, post, our contact form or in any other way and provide us with personal data such as your name, your telephone number or your e-mail address or other information about yourself or If you make your request, we process this data to answer your request within the framework of the pre-contractual or contractual relationship that exists between us.
Affected data:
Affected people: Interested parties, customers, business and contractual partners
Processing purpose: Communication and answering contact inquiries, office and organizational procedures
Legal basis: Fulfillment of the contract and pre-contractual inquiries, Article 6 (1) (b) GDPR, legitimate interest, Article 6 (1) (f) GDPR
Advertising by email, post or telephone
We process personal data for our promotional communication by e-mail, post or telephone. You can object to the receipt of our advertising measures at any time or revoke the previously given consent to receive our advertising communication at any time. In order to be able to prove after your objection or revocation in case of doubt that your consent was given, we can store your data for up to 4 years after your objection / revocation. We will no longer use your data for other purposes after your objection / revocation. If you want us to delete your data beforehand, we will do so after you have confirmed to us that you originally gave us your consent.
Affected data:
Affected people: Communication partner
Processing purpose: Direct advertising (marketing) by email, post or telephone
Legal basis: Consent, Article 6 (1) (a) GDPR, legitimate interest, Article 6 (1) (f) GDPR
The third-party plugins we use
We have plugins in the form of. "Social media buttons" of the providers we use are embedded. You can identify which plug-in belongs to which provider by the respective logo with which the plug-in is identified. If you call up a page of our online presence on which such a plug-in is implemented, a connection is automatically established with the respective provider of the plug-in between your browser and the provider's servers and the provider places a cookie on you device used. At this point in time, data can also be transferred if you do not have an account with the respective operator of the social network or if you have an account there, but are not logged in at the moment of visiting our website. In addition, data is transferred to the provider as a result of further interactions with the respective social plug-in (eg clicking the “Like me” button on Facebook, re-tweet button on Twitter).
We would like to point out that, depending on the country in which the service provider named below is based, the data specified below can be transmitted to and processed on servers outside the European Union. In this case, there is a risk that the level of data protection stipulated by the GDPR will not be complied with and that your rights will not be able to be enforced or can only be enforced with difficulty.
Affected data:
Affected people: Users of our website
Processing purpose: Playing our Internet pages, offering content, ensuring the operation of our Internet pages
Legal basis: Consent via cookie consent banner, Article 6 (1) (a) GDPR, legitimate interests, Article 6 (1) (f) GDPR
We use the following plugins:
Service provider: Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA
Headquarters in the EU: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland
Website: https://www.facebook.com/
Data protection:https://www.facebook.com/about/privacy/
Data protection declaration for Facebook pages:https://www.facebook.com/legal/terms/information_about_page_insights_data
Service provider: LinkedIn Corporation, 1000 W Maude, Sunnyvale, CA 94085, USA
Based in Germany: LinkedIn, Hofstatt 4th Floor, Sendlinger Str. 12, 80331 Munich
Website:https://www.linkedin.com/?trk=nav_logo
Data protection:https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy
Service provider: New Work SE, Dammtorstraße 30, 20354 Hamburg
Website:https://www.xing.com/
Data protection:https://privacy.xing.com/de/datenschutzerklaerung
Our online presence on social networks
We operate online presences within the social networks listed below. If you visit one of these presences, the data listed below will be collected and processed by the respective provider. As a rule, this data is collected for advertising and market research purposes and usage profiles are created. In the usage profiles, data can be saved regardless of the device you are using. This is particularly the case if you are a member of the respective platform and logged in to it. The usage profiles can be used by the providers to show you interest-based advertising. You have a right of withdrawal against the creation of user profiles. In order to exercise this, you must contact the respective provider.
If you have an account with one of the providers listed below and are logged in there when you visit our website, the respective provider can collect data about your usage behavior on our website. To prevent your data from being linked in this way, you can log out of the provider's service before visiting our website.
For what purpose and to what extent data is collected by the provider, you can refer to the respective data protection declarations of the providers, which are communicated below.
We would like to point out that, depending on the country of domicile of the provider named below, the data collected via its platform can be transferred and processed outside of the European Union. In this case, there is a risk that the level of data protection stipulated by the GDPR will not be complied with and that your rights will not be able to be enforced or can only be enforced with difficulty.
Affected data:
Processing purpose: Communication and marketing, tracking and analysis of user behavior
Legal basis: Consent, Article 6 (1) (a) GDPR, legitimate interests Article 6 (1) (f) GDPR
Opposition options: Regarding the respective possibilities of objection (opt-out) we refer to the following linked information of the provider.
We maintain an online presence on the following social networks:
Service provider: Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA
Headquarters in the EU: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland
Website:https://www.facebook.com/
Data protection:https://www.facebook.com/about/privacy/
Data protection declaration for Facebook pages:https://www.facebook.com/legal/terms/information_about_page_insights_data
Service provider: Instagram Inc., 1601 Willow Road, Menlo Park CA 94025, USA
Parent company: Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA
Headquarters in the EU: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Website:https://www.instagram.com/
Data protection:http://instagram.com/about/legal/privacy
Service provider: LinkedIn Corporation, 1000 W Maude, Sunnyvale, CA 94085, USA
Based in Germany: LinkedIn, Hofstatt 4th Floor, Sendlinger Str. 12, 80331 Munich
Website:https://www.linkedin.com/?trk=nav_logo
Data protection:https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy
Service provider: WhatsApp Inc. 1601 Willow Road Menlo Park, California 94025, USA
Headquarters in the EU: Whatsapp Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland
Parent company: Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA
Website:https://www.whatsapp.com/
Data protection:https://www.whatsapp.com/legal/?eea=1#privacy-policy
Service provider: New Work SE, Dammtorstraße 30, 20354 Hamburg
Website:https://www.xing.com/
Data protection:https://privacy.xing.com/de/datenschutzerklaerung
Messenger services
We communicate via messenger services. Messenger services are chat programs that can be used to send text messages, as well as image or video files, between users in real time over the Internet. Messenger services can also be used to send emoticons, electronic greeting cards and contacts. In order for messages to be transmitted, the participants must be connected to a computer program (called a client) via a network such as the Internet, either directly or via a server. As a rule, messages can also be sent when the conversation partner is not online - the message is then cached by the service's server and later delivered to the recipient when he or she can be reached again. Finally, these services can also be used for screen transmission and online games.
If the service uses end-to-end encryption for the sent content (texts, attachments), only the selected communication partners, but not third parties or the service provider himself, can view the message. In this respect, we recommend installing the updates for the service regularly to ensure that the content is encrypted. However, the service provider has the option of accessing the metadata of the communication. This includes the time and (depending on the setting) the place of communication as well as the device you are using.
We would like to point out that, depending on the country of domicile of the provider named below, the data collected via its platform can be transferred and processed outside of the European Union. In this case, there is a risk that the level of data protection stipulated by the GDPR will not be complied with and that your rights will not be able to be enforced or can only be enforced with difficulty.
Affected data:
Processing purpose: Communication and marketing
Legal basis: If we have asked for your consent before using the respective service, this is the legal basis, Article 6 (1) (a) GDPR. In this respect, we make it clear that we will not transmit your contact details to the service provider for the first time without your consent. If we communicate with you in the context of a contract initiation or in the context of an existing contractual relationship via one of the following services, the legal basis is the fulfillment or preparation of the contract, Art. 6 Para. 1 lit. b GDPR. In addition, we refer to our legitimate interests in fast and efficient communication and fulfillment of the needs of our communication partner for the communication of the services listed below, Art. 6 Para. 1 lit. f GDPR.
Opposition options: You can revoke the consent given to us to use the service mentioned below at any time. You can also object to communication via the messenger service at any time.
We use the following messenger services:
Facebook Messenger
Service provider: Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA
Headquarters in the EU: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland
Website:https://www.facebook.com
Data protection:https://www.facebook.com/about/privacy
Microsoft Teams Messenger
Service provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
Website:https://www.microsoft.com/de-de/microsoft-teams/group-chat-software
Data protection:https://privacy.microsoft.com/de-de/privacystatement
Skype Messenger
Service provider: Skype Communications SARL, 23-29 Rives de Clausen, L-2165 Luxembourg, Luxembourg
Parent company: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
Website:https://www.skype.com/de/
Data protection:https://privacy.microsoft.com/de-de/privacystatement
Service provider: WhatsApp Inc. 1601 Willow Road Menlo Park, California 94025, USA
Headquarters in the EU: Whatsapp Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland
Parent company: Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA
Website:https://www.whatsapp.com/
Data protection:https://www.whatsapp.com/legal/?eea=1#privacy-policy
Online meetings, video conferencing and screen sharing
We use offers from third-party providers to enable online meetings, conference calls via video and / or audio, as well as online seminars among employees as well as with interested parties or customers. If you communicate with us via such a service, the data collected in this communication process will be processed both by us and by the third party provider. The data that can arise in such a communication process include, in particular, your registration and contact details, contributions in the chat window, your video and audio contributions and shared screen contents. The data processed by the third-party provider we use primarily includes user data and metadata (e.g. IP address, computer system information). As a rule, the third-party providers process this data in order to check and guarantee the security of the service. In addition, findings from data processing are to be used to optimize the third-party provider's offer and to carry out appropriate marketing measures. Please note the data protection information of the third party provider in this regard.
We would like to point out that, depending on the country in which the service provider named below is based, the data collected via the service may be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection stipulated by the GDPR will not be complied with and that your rights will not be able to be enforced or can only be enforced with difficulty.
Affected data:
Affected people: Interested parties, customers, communication partners
Processing purpose: Processing of contact requests, internal and external communication with employees as well as interested parties and customers, fulfillment of our contractual services, service offer
Legal basis: Consent, Article 6 (1) (a) GDPR, fulfillment of contracts and pre-contractual inquiries, Article 6 (1) (b) GDPR, legitimate interest, Article 6 (1) (f) GDPR
Services we use:
Microsoft Teams
Services offered: video conferencing, chats, voice conferences
Service provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
Website:https://www.microsoft.com/de-de/microsoft-365/microsoft-teams/group-chat-software
Data protection:https://privacy.microsoft.com/de-de/privacystatement
Skype
Services offered: instant messaging, video conferencing, voice conferencing
Service provider: Skype Communications SARL, 23-29 Rives de Clausen, L-2165 Luxembourg, Luxembourg
Parent company: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
Website:https://www.skype.com/de/
Data protection:https://privacy.microsoft.com/de-de/privacystatement
zoom
Services offered: video conferencing, voice conferencing, chats
Service provider: Zoom Video Communications, Inc., 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA
Website:https://zoom.us/de-de/meetings.html
Data protection:https://zoom.us/de-de/privacy.html
Content services
We use certain services to be able to display certain content or graphics (videos, images, music, fonts, maps) on our website. The services we use process the IP address assigned to you at the time of your visit to our website, as this is the only way to display the respective content in the browser you are using. In addition, the providers of these services can set additional cookies on your device, which collect information about your usage behavior, your interests, the device and browser you are using, as well as the time and duration of your session. The providers regularly use this data for analysis, statistical and marketing purposes. This information can also be combined with information from other sources. This applies in particular if you yourself have an account with the service provider and are logged in there at the time of the session.
We would like to point out that, depending on the country in which the service provider named below is based, the data specified below can be transmitted to and processed on servers outside the European Union. In this case, there is a risk that the level of data protection stipulated by the GDPR will not be complied with and that your rights will not be able to be enforced or can only be enforced with difficulty.
Affected data:
Affected people: Users of our website
Processing purpose: Playing our Internet pages, offering content, ensuring the operation of our Internet pages
Legal basis: Consent via cookie consent banner, Article 6 (1) (a) GDPR, legitimate interests, Article 6 (1) (f) GDPR
We use the following content services:
Google Maps
We use Google Maps on our website. Here, Google collects and processes the visitor's IP address. When you visit a website on which Google Maps is integrated, regardless of whether you are actually using Google Maps or whether you are logged into your Google account, your IP address and your location data (the latter usually not without your consent) transmitted to Google. Your IP address will be assigned to your Google account if you are logged in there when you visit our website.
Service provider: Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA
Headquarters in the EU: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Website:https://www.google.de/maps
Data protection:https://policies.google.com/privacy
Opt-out option:https://tools.google.com/dlpage/gaoptout?hl=de
YouTube
We use components from YouTube on this website to include videos on our website so that they can be played via your internet browser when you visit our website. During your visit to our website, both YouTube and Google will be informed about which page or subpage you have accessed by transmitting your IP address to Google's external servers in the USA. This information is transmitted regardless of whether the videos displayed are actually viewed or clicked on, or whether you are logged into your YouTube or Google account. This information is collected and assigned to your Google account if you are logged in there when you visit our website.
Service provider: YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA
Website:https://www.youtube.com/
Data protection:https://policies.google.com/privacy
Opt-out option:https://tools.google.com/dlpage/gaoptout?hl=de
Safety measures
We also take state-of-the-art technical and organizational security measures in order to comply with the provisions of data protection laws and to protect your data against accidental or deliberate manipulation, partial or complete loss, destruction or against unauthorized access by third parties.
Up-to-dateness and changes to this data protection declaration
This data protection declaration is currently valid and is as of October 2021. Due to changed legal or official requirements, it may be necessary to adapt this data protection declaration.
This data protection declaration was created with the help of the data protection generator from SOS Recht. SOS Law is an offer from Mueller.legal Rechtsanwälte Partnerschaft based in Berlin.
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